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I do not recognise a transaction on my statement.
If you have any concerns regarding a transaction, please contact your Personal Manager through Bourgeois Bohème App or send us an email to support@bobofin.com. We will refund the amount of any transactions that were not authorised by you, only if you have kept your payment device and PIN secure. Before you submit a dispute, please read our Terms and Conditions carefully.
Require Further Assistance?
Should your inquiries not be covered in our FAQs, our support team is also available to assist you via the following:
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this service ensures that your queries are addressed promptly and personally.
Contact Form
For a tailored response, please use our Contact Form to detail your needs.