The use of your Card and/or Payment Device is subject to the Fees set out in the Fee and Limits Schedule. These Fees are part of the Agreement. Any or all of these Fees may be waived or reduced at our discretion. The Fees may change over time, if so, we will notify you in advance of such changes in accordance with the Agreement.
Free Cards and Devices, included in the Membership Tier
- Premium metal card
- Key Fob
- 1 additional payment device from BoBo basic collection except for premium metal card with benefits
- Premium metal card
- Key Fob
- 2 additional payment devices from BoBo basic collection, including premium metal card with benefits
Other Cards and Payment Devices Fee
Varies, depending on the card type. Please, check BoBo in-app shop for available items and pricing.
Special rate on Gold cards (upon request)
Maximum Load Amount on the card account (per month/load)
Maximum Available Balance of the Card account at any given time
Maximum Available Balance of the Main account at any given time
Bank Load Limit Per Transfer
Bank Withdrawal Limit Per Transfer
Bank Withdrawal Limit Monthly
ATM Daily Withdrawal limit
ATM Monthly Withdrawal limit
ATM Annual Withdrawal limit
Card-to-Card Transfer Limit (to other Bourgeois Bohème system participants)
Incoming SEPA Instant Credit
Outgoing SEPA Instant Credit
SWIFT wire transfer investigation/ remediation
Incoming SWIFT CHF Domestic
Outgoing SWIFT CHF Domestic
Transaction Fees and Usage
ATM2 withdrawal (in card currency) (exclusive of ATM operator fees)
Foreign Exchange charge (Payments in not Card currency)
PIN Replacement or Change Fee
Card-to-Card Transfer Fee (to other Bourgeois Bohème system participants)
Payment Facilitation Fees
Payment Facilitation with BoBo Assistance Team
30 EUR/CHF/GBP per request
3 requests per month for free, after that – 30 EUR/CHF/GBP per request
Payment facilitation with Member's Assistant, Set-up per 1 Assistant
Payment Facilitation with Member's Assistant, Monthly Support per 1 Assistant
Membership Cancellation Fee
Card Replacement Fee (where card is lost, stolen, misappropriated, subjected to unauthorized use)
Varies, depending on the card / payment device type. Please, check BoBo in-app shop for available items and pricing.
Administration Fee of Transfer Load/Withdrawal Return
Email customer support per query
Disputed Wire Transfer Investigation Fee
Redemption Fee of funds to cardholder’s bank account
Available in PDF for free
Card/Payment Device delivery by courier
Varies, depending on the courier delivery costs
Card/Payment Device delivery by mail
Card/Payment Device cancellation
Monthly Fee for Cards and Payment Devices
Inactivity Fee (90 days after last transaction, and for each month)
Dormancy Fee (over 180 days after last transaction, and for each month)
Monthly Fee for secondary cardholder
Card / Payment Devices Fee (for the cards not included in the Membership Tier)
Varies, depending on the card / payment device type. Please, check BoBo in-app shop for available items and pricing.
Maximum Available Balance of the Card account at any given time for the secondary cardholders > 18
Maximum Available Balance of the Card account at any given time for the secondary cardholders < 18
1 Special terms and conditions might be applicable in individual cases.
2 The ATM provider may charge an additional fee.
3 If you join BoBo on the monthly plan and cancel your membership during the first 3 months, we will charge you a cancellation fee. The charge helps us to cover the cost of your metal card with all associated delivery fees and integrated benefits.
Additional information
All bank transfers are subject to applicable laws and originating/receiving bank restrictions.
Bank load partners may charge an additional service fee for using their services. Any bank load partner fee amount is an independent fee assessed by each partner only and is not assessed nor controlled by us.
If you use an ATM not owned by us for any Transaction, including a balance inquiry, you may be charged a fee by the ATM operator even if you do not complete a withdrawal. If you obtain cash from a bank teller, the bank may charge a fee. This ATM fee or bank fee is a third-party fee amount assessed by the individual ATM operator or bank only and is not assessed nor controlled by us. This ATM fee or bank fee amount will be charged to your Card and/or Payment Device.
If you obtain your funds in a currency or country other than the currency or country in which your Card/Payment Device was issued, the Issuer may increase the currency conversion rate up to an additional 3% and will retain this amount as payment for its services.
