Fees and Limits
Schedule
The use of your Card and/or Payment Device is subject to the Fees set out in the Fee and Limits Schedule. These Fees are part of the Agreement. Any or all of these Fees may be waived or reduced at our discretion. The Fees may change over time, if so, we will notify you in advance of such changes in accordance with the Agreement.
| Debutant | Star | Legend | |
|---|---|---|---|
| Monthly Fee | 15 EUR/GBP | N/A | N/A |
| Annual Fee | N/A | 5.500,00 EUR 4.750,00 GBP | 40.000,00 EUR 35.000,00 GBP |
| Issuing Fees (EUR) | |||
| Card Fee | Varies, depending on the card type | ||
| Payment Device Fee | Varies, depending on the payment device type | ||
| Card Activation Fee | Free | Free | Free |
| Top up Fees | |||
| Bank transfer Fee (exclusive of any bank Fees) | 0% up to 100.000,00 EUR / GBP* (per year) | 0% up to 250.000,00 EUR / GBP* (per year) | 0% up to 1 000.000,00 EUR / GBP* (per year) |
| Loading Limits | |||
| Maximum Load Amount per main account | 250.000,00 EUR/GBP (per transfer) | 250.000,00 EUR/GBP (per transfer) | 250.000,00 EUR/GBP (per transfer) |
| Maximum Load Amount per card account (per day) | 12.000,00 EUR/GBP (per day) | 12.000,00 EUR/GBP (per day) | 12.000,00 EUR/GBP (per day) |
| Minimum Load Amount | 100,00 EUR/GBP | 100,00 EUR/GBP | 100,00 EUR/GBP |
| Number of times your Card / Payment Device may be loaded in a day | Unlimited | ||
| Maximum Available Balance of the card wallet at any given time | 250.000,00 EUR/GBP (per account) | 250.000,00 EUR/GBP (per account) | 250.000,00 EUR/GBP (per account) |
| Transaction Fees and Usage | |||
| ATM*** withdrawal (in card currency) (exclusive of ATM operator fees) | 3% | 2% | 1% |
| Foreign Exchange charge*** (Payment in not Card currency) | 3% | 2.5% | 2% |
| ATM*** balance enjury | Free | Free | Free |
| ATM*** decline | Free | Free | Free |
| PIN Replacement or Change Fee | Free | Free | Free |
| Card-to-Card transfer fee (to other Bourgeois Boheme system participants), if over an annual limit stated in the table | 0% up to 10.000,00 EUR/GBP** (per year) | 0% up to 25.000,00 EUR/GBP** (per year) | 0% up to 100.000,00 EUR/GBP** (per year) |
| Miscellaneous Fees | |||
| Chargeback processing | 25 EUR/GBP plus possible investigation costs of the payment system | ||
| Card Replacement Fee (where card is lost, stolen, misappropriated, subjected to unauthorized use) | Varies, depending on the card / payment device type | ||
| Administration Fee of Wire Transfer Reversal | 50,00 EUR/GBP | 50,00 EUR/GBP | 50,00 EUR/GBP |
| IVR Phone Support | Free | Free | Free |
| Email customer support perquery | Free | Free | Free |
| Disputed Wire Transfer Investigation Fee | 50,00 EUR/GBP | 50,00 EUR/GBP | 50,00 EUR/GBP |
| Redemption Fee of funds to cardholder's bank account | 50,00 EUR/GBP | 50,00 EUR/GBP | 50,00 EUR/GBP |
| Paper statement copy | Available in PDF | ||
| Card/Payment Device delivery by courier | Varies, depending on the courier delivery costs | ||
| Card/Payment Device delivery by mail | Free | Free | Free |
| Card/Payment Device cancellation | Free | Free | Free |
| POS payment | Free | Free | Free |
| Recurring Fees | |||
| Virtual card | Free | Free | Free |
| Monthly Fee for Card | Free | ||
| Monthly Fee for Payment Device | Free | ||
| Inactivity Fee (90 days after last transaction, and for each month) | Included in the monthly fee | Included in the annual fee | Included in the annual fee |
| Dormancy Fee (over 180 days afterlast transaction, and for each month)
|
Included in the monthly fee | Included in the annual fee | Included in the annual fee |
| Limits | |||
| Spending Limits | Varies, depending on personal settings | ||
| Maximum daily ATM withdrawal | 1.000,00 EUR/GBP (per day) | 1.000,00 EUR/GBP (per day) | 1.000,00 EUR/GBP (per day) |
Monthly Fee
15 EUR/GBP
Annual Fee
N/A
Issuing Fees (EUR)
Card Fee
Varies, depending on the card type
Payment Device Fee
Varies, depending on the payment device type
Card Activation Fee
Free
Top up Fees
Bank transfer Fee
0% up to 100.000,00 EUR / GBP* (per year)
Loading Limits
Maximum Load Amount per main account
250.000,00 EUR/GBP (per transfer)
Maximum Load Amount per card account (per day)
12.000,00 EUR/GBP (per day)
Minimum Load Amount
100,00 EUR/GBP
Number of times your Card / Payment Device may be loaded in a day
Unlimited
Maximum Available Balance of the card wallet at any given time
250.000,00 EUR/GBP (per account)
Transaction Fees and Usage
ATM*** withdrawal
3%
Foreign Exchange charge***
3%
ATM*** balance enjury
Free
ATM*** decline
Free
PIN Replacement or Change Fee
Free
Card-to-Card transfer fee, if over an annual limit stated in the table
0% up to 10.000,00 EUR/GBP** (per year)
Miscellaneous Fees
Chargeback processing
25 EUR/GBP plus possible investigation costs of the payment system
Card Replacement Fee (where card is lost, stolen, misappropriated, subjected to unauthorized use)
Varies, depending on the card / payment device type
Administration Fee of Wire Transfer Reversal
50,00 EUR/GBP
IVR Phone Support
Free
Email customer support perquery
Free
Disputed Wire Transfer Investigation Fee
50,00 EUR/GBP
Redemption Fee of funds to cardholder's bank account
50,00 EUR/GBP
Paper statement copy
Available in PDF
Card/Payment Device delivery by courier
Varies, depending on the courier delivery costs
Card/Payment Device delivery by mail
Free
Card/Payment Device cancellation
Free
POS payment
Free
Recurring Fees
Virtual card
Free
Monthly Fee for Card
Monthly Fee for Payment Device
Inactivity Fee
Included in the monthly fee
Dormancy Fee
Included in the monthly fee
Limits
Spending Limits
Varies, depending on personal settings
Maximum daily ATM withdrawal
1.000,00 EUR/GBP (per day)
Monthly Fee
N/A
Annual Fee
5.500,00 EUR
4.750,00 GBP
Issuing Fees (EUR)
Card Fee
Varies, depending on the card type
Payment Device Fee
Varies, depending on the payment device type
Card Activation Fee
Free
Top up Fees
Bank transfer Fee
0% up to 250.000,00 EUR / GBP* (per year)
Loading Limits
Maximum Load Amount per main account
250.000,00 EUR/GBP (per transfer)
Maximum Load Amount per card account (per day)
12.000,00 EUR/GBP (per day)
Minimum Load Amount
100,00 EUR/GBP
Number of times your Card / Payment Device may be loaded in a day
Unlimited
Maximum Available Balance of the card wallet at any given time
250.000,00 EUR/GBP (per account)
Transaction Fees and Usage
ATM*** withdrawal
2%
Foreign Exchange charge***
2.5%
ATM*** balance enjury
Free
ATM*** decline
Free
PIN Replacement or Change Fee
Free
Card-to-Card transfer fee, if over an annual limit stated in the table
0% up to 25.000,00 EUR/GBP** (per year)
Miscellaneous Fees
Chargeback processing
25 EUR/GBP plus possible investigation costs of the payment system
Card Replacement Fee (where card is lost, stolen, misappropriated, subjected to unauthorized use)
Varies, depending on the card / payment device type
Administration Fee of Wire Transfer Reversal
50,00 EUR/GBP
IVR Phone Support
Free
Email customer support perquery
Free
Disputed Wire Transfer Investigation Fee
50,00 EUR/GBP
Redemption Fee of funds to cardholder's bank account
50,00 EUR/GBP
Paper statement copy
Available in PDF
Card/Payment Device delivery by courier
Varies, depending on the courier delivery costs
Card/Payment Device delivery by mail
Free
Card/Payment Device cancellation
Free
POS payment
Free
Recurring Fees
Virtual card
Free
Monthly Fee for Card
Free
Monthly Fee for Payment Device
Free
Inactivity Fee
Included in the monthly fee
Dormancy Fee
Included in the monthly fee
Limits
Spending Limits
Varies, depending on personal settings
Maximum daily ATM withdrawal
1.000,00 EUR/GBP (per day)
Monthly Fee
N/A
Annual Fee
40.000,00 EUR
35.000,00 GBP
Issuing Fees (EUR)
Card Fee
Varies, depending on the card type
Payment Device Fee
Varies, depending on the payment device type
Card Activation Fee
Free
Top up Fees
Bank transfer Fee
0% up to 1 000.000,00 EUR / GBP* (per year)
Loading Limits
Maximum Load Amount per main account
250.000,00 EUR/GBP (per transfer)
Maximum Load Amount per card account (per day)
12.000,00 EUR/GBP (per day)
Minimum Load Amount
100,00 EUR/GBP
Number of times your Card / Payment Device may be loaded in a day
Unlimited
Maximum Available Balance of the card wallet at any given time
250.000,00 EUR/GBP (per account)
Transaction Fees and Usage
ATM*** withdrawal
1%
Foreign Exchange charge***
2%
ATM*** balance enjury
Free
ATM*** decline
Free
PIN Replacement or Change Fee
Free
Card-to-Card transfer fee, if over an annual limit stated in the table
0% up to 100.000,00 EUR/GBP** (per year)
Miscellaneous Fees
Chargeback processing
25 EUR/GBP plus possible investigation costs of the payment system
Card Replacement Fee (where card is lost, stolen, misappropriated, subjected to unauthorized use)
Varies, depending on the card / payment device type
Administration Fee of Wire Transfer Reversal
50,00 EUR/GBP
IVR Phone Support
Free
Email customer support perquery
Free
Disputed Wire Transfer Investigation Fee
50,00 EUR/GBP
Redemption Fee of funds to cardholder's bank account
50,00 EUR/GBP
Paper statement copy
Available in PDF
Card/Payment Device delivery by courier
Varies, depending on the courier delivery costs
Card/Payment Device delivery by mail
Free
Card/Payment Device cancellation
Free
POS payment
Free
Recurring Fees
Virtual card
Free
Monthly Fee for Card
Monthly Fee for Payment Device
Inactivity Fee
Included in the monthly fee
Dormancy Fee
Included in the monthly fee
Limits
Spending Limits
Varies, depending on personal settings
Maximum daily ATM withdrawal
1.000,00 EUR/GBP (per day)
Debutant
Star
Legend
*After the waived limit the account top up fee is 2%
**After the waived limit the P2P fee is 3%
***The ATM provider may charge an additional fee.
ADDITIONAL INFORMATION:
All bank transfers are subject to applicable laws and originating/receiving bank restrictions.
Bank load partners may charge an additional service fee for using their services. Any bank load partner fee amount is an independent fee assessed by each partner only and is not assessed nor controlled by us.
All bank transfers are subject to applicable laws and originating/receiving bank restrictions.
Bank load partners may charge an additional service fee for using their services. Any bank load partner fee amount is an independent fee assessed by each partner only and is not assessed nor controlled by us.
If you use an ATM not owned by us for any Transaction, including a balance inquiry, you may be charged a fee by the ATM operator even if you do not complete a withdrawal. If you obtain cash from a bank teller, the bank may charge a fee. This ATM fee or bank fee is a third-party fee amount assessed by the individual ATM operator or bank only and is not assessed nor controlled by us. This ATM fee or bank fee amount will be charged to your Card and/or Payment Device.
If you obtain your funds in a currency or country other than the currency or country in which your Card/Payment Device was issued, the Issuer may increase the currency conversion rate up to an additional 3% and will retain this amount as payment for its services.